Returns & Exchanges
At Gloss & Co, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for most items in their original, unused condition.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
Package Your Items
Securely pack the products in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing