Frequently Asked Questions
Everything you need to know about shopping with Gloss & Co
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your beauty and lifestyle products cruelty-free?
Yes, Gloss & Co is committed to ethical sourcing. All of our private label products are 100% cruelty-free and never tested on animals.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our delivery services to more countries soon.